1) Web-based for on-demand, anywhere-to-anywhere support
2) Access a remote PC in 30 seconds or less, without pre-installing software
3) Perform ultra-fast Remote Control with patent-pending, point-to-point technology
4) Gain snapshot view of system information such as processes, services, and applications
5) Reboot and reconnect to end user systems even if these systems are unattended for seamless support sessions
6) Chat with the remote user, and use predefined text for quick response to common requests, and export chat log and notes to Excel so that you can easily search and filter data
7) Enhance communications with White Board function
8) Copy & paste relevant system information quickly into a two-way clipboard for capturing remote PC specifics while troubleshooting
9) Input Notes for retrieval during future sessions, and view History and Notes captured from previous support sessions